Privacy Policy

1. About This Policy

Wisely Driven Consulting (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights with respect to that information.

2. Who We Are

Wisely Driven Consulting is an AI consulting and digital transformation firm located in Hawkesbury, Ontario, Canada. We serve small and medium-sized businesses across Canada.

3. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, business name, and mailing address.
• Communication records: messages you send us via our contact form, email, or AI chat widget.
• Project and engagement information: details about your business needs, workflows, and project requirements you share with us.
• Payment information: billing details processed securely through our payment processor (we do not store card numbers).
• Technical data: IP address, browser type, and pages visited, collected automatically via server logs or analytics tools.

We collect only the information necessary to provide our services and improve your experience.

4. Why We Collect It (Purpose)

Your information is collected for the following purposes:

• To respond to your inquiries and provide requested services.
• To deliver, manage, and improve our AI consulting and automation projects.
• To process payments and issue invoices.
• To communicate updates, project status, or relevant service information.
• To comply with applicable laws and regulations.
• To analyze website usage and improve our online presence (via anonymized analytics).

We will not use your information for purposes other than those identified above without your consent.

5. Consent

By submitting a contact form, booking a call, or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. Where required by law, we will obtain express consent.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer. Withdrawal of consent may affect our ability to provide services to you.

6. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: trusted third-party vendors (e.g., payment processors, cloud storage, project management tools) who assist in delivering our services and are bound by confidentiality obligations.
• Legal requirements: when required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, with appropriate privacy protections maintained.

All third-party processors with whom we share data are required to handle your information in compliance with applicable privacy laws.

7. Conservation des données

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Client project records are typically retained for seven (7) years for tax and accounting purposes, after which they are securely destroyed.

8. Mesures de sécurité

We use appropriate physical, administrative, and technical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted data transmission (HTTPS/TLS).
• Password-protected systems with multi-factor authentication.
• Limiting access to personal information to authorized personnel only.
• Regular review of data security practices.

9. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. A cookie is a small data file stored on your device. You can configure your browser to refuse cookies; however, some site features may not function correctly.

We store your language preference (EN/FR) in your browser's local storage to improve your experience across visits.

10. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

• Know what personal information we hold about you and how it is being used.
• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to the use of your information, subject to legal limitations.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer using the information below. We will respond within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is shown at the top of this page. Continued use of our services after a revision constitutes acceptance of the updated policy.

12. Contact Our Privacy Officer

For questions, requests, or concerns about this policy or our privacy practices, contact:

You may also contact the Office of the Privacy Commissioner of Canada: